
redacted_customer_feedback.docx |
redacted_customer_feedback.docx | |
File Size: | 62 kb |
File Type: | docx |
As a C-Level Executive Assistant, it's my experience that there really is nothing more essential than accuracy, dependability, and speed when it comes to the vendors we use every day. Our days are often measured by seconds and inches and the team at VIP Gold understands that in precisely the way we require. Five stars in all categories! In addition to their streamlined systems - they are a joy to deal with. Each and every VIP Gold staff member I speak to has our details committed to memory and can recognize my voice, significantly reducing our time on the phone. We need every moment we can get some days! They know the nuances of the preferences and personalities involved in our office and do everything they can to accommodate us every single time. With Gratitude! |
I've signed up one of my heaviest travel managers with VIP Gold service. Since he's been using your services, I haven't had a single complaint. He mentioned to me today that he is very satisfied and happy with your service. Keep it up. Before, I would get all kinds of calls and e-mails "where is my car?" This is a huge relief to know that he's being taken care of. Thank you so much for making my job easier and making my manager happy. |
I am consistently impressed with the dispatch team for VIP Gold. I'm a regular user and I think the whole dispatch team, regardless of the hour I call, is terrific. They're personable, responsive and seem to work miracles when even I think I may be asking too much. Beyond that, they all have taken the time to know me by name, know my preferences, etc - a complete pleasure to work with. Keep up the good work - you've got a great team at VIP Gold. |